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Persuasive Communication & Negotiation Skills
This course combines negotiation, persuasion, influence, and communication. These skills are interrelated and their cumulative effect results in a powerful.
SIGNATURE CUSTOMER SERVICE
The course will provide knowledge and skills to help participants perform a customer service with sincerity, thoughtfulness and ease, limiting the pressure.
Training effectiveness and post-training reinforcement
This course increases your awareness of your current leadership style and abilities and the impact your leadership style has on those who work with you....
HR Overview
Human resources is rightly judged to be the lifeblood of many businesses, and is seen by many as being fundamental to any company’s success. This course...
Effective Business Writing Skills
Vietnamese staff working in international organizations that want to improve or refresh their writing skills. This course is relevant for those new to...
Employee Relations
In every company, building a good relationship between employers and employees is always one of the most important tasks of the HR department to keep the...
Building manager’s brand
To lead others, we need to lead ourselves well. As we understand the power of manager’s brand, we start to develop ourselves to embrace the challenges...
Task management skills
This two-day course will answer those questions in terms of Planning & Controlling work and solving problems & making decisions.