Management Skills for Middle Managers
This course increases your awareness of your current leadership style and abilities and the impact your leadership style has on those who work with you.
Events
Emotional Intelligence
Our emotions can influence the way we react in the workplace on a daily basis. Having a higher level of Emotional Intelligence (EI) means having the ability to recognize your behaviors, moods and impulses and manage them in a positive way. This course will help you how to develop and implement EI competencies to enhance […]
Creative Problem Solving & Decision Making
Business is a constantly changing environment. Without change and growth businesses come under ever-increasing threats from a competition that gets ever smarter. The problem is how to motivate the key players in your organization to find better ways of solving problems and to stop problems before they even occur. This training course is designed to […]
Time & Task Management Skills
Are you feeling overwhelmed, pressed for time, and you don’t know how you’ll squeeze another minute out of your day? If so, this course will show you how to get more things done, with less stress, and more efficiency. You have demands from projects, operations, bosses, and even coworkers. Meetings that could be summed up […]
Train The Trainer
This course is designed to improve your training techniques and increase your confidence when delivering training courses. The program’s emphasis on practical skill development enables those with limited experience to gain the required competence and necessary confidence to function as trainers in the workplace. It will also provide an opportunity for more experienced trainers to […]
Stakeholder Management
Success hinges on one’s ability to build strong relationships at all organizational levels. With this Stakeholder Management training course, you will learn how to collaborate with stakeholders, enhance trust and cooperation, gain buy-in, manage expectations through effective persuasion and influence techniques, and dynamically adjust your approach to a wide range of situations. Designed For The […]
Persuasive Communication & Negotiation Skills
This course combines negotiation, persuasion, influence, and communication. These skills are interrelated and their cumulative effect results in a powerful.
SIGNATURE CUSTOMER SERVICE
The course will provide knowledge and skills to help participants perform a customer service with sincerity, thoughtfulness and ease, limiting the pressure.
Training effectiveness and post-training reinforcement
This course increases your awareness of your current leadership style and abilities and the impact your leadership style has on those who work with you....
HR Overview
Human resources is rightly judged to be the lifeblood of many businesses, and is seen by many as being fundamental to any company’s success. This course...
Effective Business Writing Skills
Vietnamese staff working in international organizations that want to improve or refresh their writing skills. This course is relevant for those new to...
Employee Relations
In every company, building a good relationship between employers and employees is always one of the most important tasks of the HR department to keep the...