Motivation Skills

This course is designed to help managers develop their motivational techniques, by understanding what is required, what works and then implementing a personal action plan.

To understand people’s motivations at work
To understand the relevant and proven theories of motivation and how they apply in the workplace
How to apply good motivational techniques
To understand how job satisfaction can influence motivation and what can be done to enhance it
To understand why people work
How to motivate oneself
To provide an action plan

WHAT IS MOTIVATION?
• Why do People Come to Work? What reasons and motivations do they have?
• To understand the relevant and proven theories of motivation and how they apply in the workplace

ESSENTIAL COMMUNICATION SKILLS
• Improving verbal skill-use of appropriate language
• Vocal skill-understanding the key elements for developing the voice effectively
• Visual skill-improvement in the key areas of body language

RECOGNISING NEEDS
• Appraising effectively

SETTING GOALS TO IMPROVE PERFORMANCE
• Rewarding exceptional performance
• How do I get the best from my staff?

MOTIVATING GROUPS AND INDIVIDUALS
• Empowering staff
• How to apply good motivational techniques

MOTIVATING THROUGH CHANGE
• To understand how job satisfaction can influence motivation and what can be done to enhance it
• Changing job description or responsibilities to improve motivation
• What are the elements of job satisfaction?

ENCOURAGING INITIATIVE
• How to motivate oneself
• What can I do to encourage my staff to work better?

DEALING WITH RESISTANCE AND CONFLICT
• Types of conflict
• Conflict resolution styles
• 6 steps to handling conflict situations

PROVIDING CONSTRUCTIVE FEEDBACK

PREVENTING DE-MOTIVATION
• What can I do to improve the specification and scope of a job?

TO PRACTICE MOTIVATIONAL TECHNIQUES

TO PROVIDE AN ACTION PLAN LEARNING TOOLS

Hertzberg motivation model
Maslow motivation model
10 tips for motivating employees