Facilitation Skills

This facilitation skills course is for anyone who needs to facilitate discussion including team leaders, project managers and those who want to add to their communication skills.

Identify the main obstacles to effective facilitation
Develop facilitation skills for a classroom environment
Develop facilitation skills for adult learners
Understand the nature of the process behind being able to effectively present information to an audience
Understand a range of presentation tools and techniques
Use these techniques to build a process that will ensure professional presentations are designed and delivered on a consistent basis
Explain the benefits of having a professional approach to facilitation and presentations in the organization irrespective of the target audience
Understand the function of communication through exploring its processes
Match the type of communication with the appropriate method
Understanding how to elicit input from the learners and create an interactive classroom environment, where learners engage with the facilitator and each other
Develop awareness of how effective non-verbal messages are communicated
Evaluate their own presentation skills by reviewing the video of their delivered presentation
Apply a rigorous communication checklist in evaluating presentations
Using effective visuals

PLAN AND PREPARE FOR FACILITATION
• What is facilitation?
• Instructors and Facilitators
• Understanding Barriers to Learning
• Adult learning principles
• Different Learning styles
• Learner centred facilitation
• Preparing for facilitating a session
• Organizing the facilitation content
• Communication purposes
• Setting up the training room

DEVELOP THE SKILLS OF A FACILITATOR
• Planning
• Listening
• Questioning
• Balancing
• Negotiating
• Timekeeping
• Clarifying
• Including and involving
• Stretching and challenging participants
• Ensuring that problems are identified and dealt with

FACILITATION TOOLS
• Role-play
• Blue sky discussion
• Analytical models
• Games
• Story-telling

FACILITATING IN DIFFERENT ENVIRONMENTS
• Meetings
• Discussion
• Consultations
• Consensus-building
• Breakout groups and plenaries
• Team-building

DECISION MAKING TOOLS
• Force Field
• Group Consensus
• ORIO

DEALING WITH CHALLENGES
• Conflict management
• Disruptive behavior
• Understanding cultural issues in facilitation

EVALUATE LEARNING AND FACILITATION
• Self- evaluation
• Video recording your presentation and
evaluating it
• Giving feedback
• Behaviours of effective facilitators

LEARNING TOOLS
• A.R.T.P learning style model
• Communication process model
• Questioning and listening techniques
• Tips for preparation of a facilitation session
• Platform skills model
• Behavioral style model
• Facilitation tools
• Storytelling tips
• 5 why’s model
• Force field model
• Prioritisation matrix