Delegation Skills

All Managers, Supervisors, Team Leaders and professional staff who have people reporting to them officially or unofficially.

Particular time wasters and adopt strategies for eliminating them from their work pattern
The role, value and meaning of effective delegation
How to identify appropriate tasks and people
How to manage the delegation process for significant projects and balance tasks between the team
How to perform the act of delegation for minor and significant tasks
How to follow-up on delegation

WHAT IS DELEGATION?
• Definition
• Background
• The role of delegation in developing a team
• The role of delegation in increasing the effectiveness of the manager

RULES OF DELEGATION
• What is, and is not, delegation
• The differences between high and low quality delegation
• Barriers to effective delegation
• Causes of poor delegation
• OPV – Other People’s Views

DELEGATION OPPORTUNITIES
• When to delegate
• When not to delegate
• Managing delegation
• What cannot be delegated
• What should not be delegated

THE ACT OF DELEGATION
• Checking relevant factors
• Briefing, reviews, coaching and support issues
• Post-delegation activities

THE DELEGATION REVIEW MEETING
• The manager as counselor
• Checking progress
• How to offer advice without affecting ‘ownership’

LEARNING TOOLS

Techniques for effective delegation