Train Your Leaders to Care and Connect, Not Command and Control
Recent studies find that more Americans are quitting their jobs and finding new jobs at a higher rate than we have seen in 17 years. The U.S. Department...
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The Four Cognitive Factors That Create Successful Leadership
Lãnh đạo luôn tạo ra khoảng cách. Trong vai trò lãnh đạo, bạn luôn bị đánh giá qua vô số góc nhìn từ những người làm việc cùng bạn. Những gì mọi người...
How Soft Skills Can Help You In Your Workplace
Recent studies reveal that business leaders spot a huge soft skills gap in their organization and it is damaging productivity, affecting turnover, and...
The Difference Between: A Coach, A Trainer And A Mentor
While one person can serve as more than one of these roles, there are some basic differences in what should be expected from each other and how corporate...
5 WAYS TO REDUCE WORK-RELATED STRESS
From long commute to workload, there are several things that lead to a person’s stress. These main factors could very be: poor leadership, bad management,...
8 Tips for Building More Positive Relationships
Let's learn 8 general rules for creating and maintaining better and effective people-to-people relationships.
How To Handle Customer Complaints
Complaints may come from anyone and we cannot avoid them. We must take care of the customer by listening to the complaints, and resolving it, to ensure...
10 MANAGEMENT TIPS TO BE A GREAT LEADER
You cannot manage everyone the same way, and don’t assume everyone wants to be managed the way you like to be managed.
THE DO’S AND DON’TS IN EMAIL ETIQUETTE
Here are 10 do's and don’ts of email etiquette that accompany any kind of communication.
8 ESSENTIAL CUSTOMER SERVICE SKILLS THAT EVERY EMPLOYEE NEEDS
Though the balance art between customer’s need and company’s interest is not at all simple, these are the 8 essential skills to focus on once facing your...
4 ESSENTIAL QUALITIES OF CORPORATE TRAINER
Whether the trainer is presenting sales training, management training, finance training, leadership training or customer service training; the core skills...
WHAT IS SWOT ANALYSIS?
SWOT analysis, in its simplest form, consists of 4 main categories and reflects how they impact upon a business.