Confidence in selling comes from understanding the product, the customer and the ‘sales process’. This 2-day training course is designed to provide the salesperson with the key skills and competencies required to become effective relationship builders and to be able to achieve consistently high sales results. This course includes several individual and group activities designed to help participants practice their selling skills.
Designed for:
Salespeople, client service personnel, account managers and other individuals who need to gain sales commitments from clients.
Course Content:
The developing role of the salesperson
Understanding the most important personal characteristics for a salesperson
The skills required of a salesperson – ASK
Methods of improving sales revenue
Understand customers and yourself through the DISC model
Identify your customer’s behavioral tendencies
Understand the 4 behavioral tendencies to influence
Use words to influence customers’ decisions
Use body language in communication and sales presentation
Use the right approach for each customer
Extend the safety zone to be more confident in communication and influence
Effective sales process
Effective sales model: TRUST
How to plan sales
How to build relationships with customers
Technical anchoring to activate customers’ needs
Supportive skills in sales
Listening skills
- What is active listening?
- Techniques to improve active listening
- Checking and demonstrating understanding
- Individual and group demonstration
Questioning skills
- Funnel-shaped techniques
- A technique for asking and answering questions
Persuasive presentation skills
Objection handling
- Effective Response Methods
Closing sales skills
- Obtaining Commitment
- Basic techniques for closing the sale
Duration: 23 & 24 March 2021 (2 days)
Location: Harmony Saigon Hotel
Language: Vietnamese
Trainer: TBC
Fee: 3,900,000 per participant
Click HERE to register
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CTS offers a wide range of training courses at premium conference venues in Ho Chi Minh City. Insights from the course facilitator, as well as delegates from a wide range of companies and industries, make our public training courses a rich learning and networking experience.
If you prefer to check the course schedule, please visit this link.