Motivation and staff development are the keys to any successful people management role. If you can encourage, persuade, or develop your people in such ways as to improve their effectiveness, then the role of the manager is seen as successful. The staff’s incapability and independence make you busier and more stressful because your performance is affected badly.
This course will answer the above problems by giving the skills and knowledge required to develop & supervise staff’s capability and also motivate their staff effectively and helping them be successful with the company.
Designed for:
The People Management course is one module apart of CTS management and leadership long-term programme which is specially designed for supervisors, potential middle managers and managers.
Learning Objectives:
- Identify the important link between motivation and performance.
- Address 04 key factors that influence the staffs’ motivation.
- Know what the manager should do to impact 04 key factors effectively.
- Handle some demotivating situations.
- Conduct coaching or on-the-Job training effectively to guide staff on a new skill.
- Supervise staff performance and give them feedback properly.
- Evaluate staff performance to clarify their strengths & weaknesses and a plan for improvement.
Course Content:
Day 1: Motivation skills
- The factors of motivation
- Definition of motivation
- Motivation and Performance
- Demotivation- How they do it?
- 04 Key factors influence the staffs’ motivation
- The role of the manager in motivation
- 05 leadership qualities that motivate staffs – L.E.A.R.N
- The challenges in motivating staffs
- The roles of a manager in motivation
- Get the right person in the team
- Make their tasks more significant & interesting
- Build a caring and cooperative working environment
- Be an inspirational manager
- Practice- Handling some demotivating situations
Day 2: Staff’s capability development
- Staff’s performance
- Definition of Mistakes in performance management
- What makes a team perform?
- A weak link in a chain- How to find out?
- Plan for staff’s performance development
- Coaching a new skill
- M.E.DI.C. process
- Notes for attention when applying
- Practices
- The roles of a manager in motivation
- Supervision & Evaluation
- Developing performance indicators
- Supervising methods
- Techniques for giving effective feedback
- Evaluation process- Plan for growth
- Practices
Meet your trainer: Ms. Vu Lai Doan Trang
Ms. Trang has over 29 years of experience working in different industries: Production, Finance, Hospitality, and FMCG. She has held Senior Management and Senior Trainer positions of some companies such as Sheraton Saigon Hotel & Towers, AIA, Business Edge, Jardines.
Jardines Matheson Limited Vietnam
Training and Development Manager
Sheraton Saigon Hotel & Towers
Training and Development Director
AIA Vietnam
Training and Development Manager
Ms. Trang provides effective solutions to organizations by delivering tailored and professional training programmes.
She takes a keen personal interest in the development of her students and strives to provide the best possible courses leading to long term excellence in the workplace.
Her experience in conducting soft skills and leadership programmes as well as her management background makes her one of CTS’ most popular and valued trainers.
Duration: 24 & 25 September 2020
Location: 3-star Hotel
Language: Vietnamese
Trainer: Ms. Vu Lai Doan Trang
Fee: 4,900,000 per participant (Include all the fees: material, trainer fee, lunch, venue. no extra fee)
Click HERE to register or fill in the following form