Train The Trainer

New and potential trainers, frontline managers, supervisors, team leaders and others who are responsible for presenting training programs or conducting short training sessions in the workplace

Understand the trainer’s roles and key competencies (mindset, toolset, skillset).
Apply learner-centered and adult learning principles to enhance engagement.
Design structured, creative training content and activities using effective frameworks.
Master delivery techniques for communication, interaction, and managing challenges.
Practice and refine training skills through group activities and actionable feedback.

DAY 1

ICEBREAKER

Welcome all participants
Trainer introduction
Participants introduction and sharing expectations
Introduce course objectives and content

PART 1: INTERNAL TRAINERS

Activity: Who am I?
Roles of a trainer
Required competencies of a trainer: Mindset – Toolset – Skillset

PART 2: LEARNER-CENTERED PRINCIPLES

Activity: Learner-centered principles
Principles of adult learning: RAME 2 FAME

PART 3: DESIGN TRAINING CONTENT

Determine learning objectives
Organize/ Structure the content
Introduce 3C model: Context – Content – Connect
Use Brainstorming and Mind mapping techniques to design training content
Exercise: Design materials based on specific subjects

PART 4: DESIGN LEARNING ACTIVITIES

Activities-Based Training vs Lecturing-Based Training
Benefits of activities-based training
Comparing and contrasting with lecturing-based training
Group discussion: Share experiences with activities-based vs lecturing-based training
Learning Activities Structure
Structuring learning activities for maximum engagement
4 steps of design a learning activity
Introduce tool to develop learning activities: Goals – Tasks – KPIs – Tools – Messages
Demo how to design a learning activity
Interactive exercise: “Activity Planning Challenge”
Groups are given a topic and must plan a 15-minute activity-based session.
Focus on structuring the session with a clear beginning, middle, and end.

DAY 2

PART 4: DESIGN LEARNING ACTIVITIES (Con’t)

Creativity and Customization in Learning Activities
Techniques for enhancing creativity in learning activities
Customizing activities to fit specific learning needs
Practical acticity: “Creative Customization”
Participants are given a standard activity.
They need to enhance creativity to fit different learning contexts
Present their customized activities and receive feedback.

PART 5: DELIVER TRAINING

How to perform to attract your learners
Communicate to attract learners – 3V
Selecting words – 5C principle
Using voice – VOICE principle
Control body language
Practice
Using different interactive methods to deliver training
Storytelling techniques
Blend different interaction methods to deliver content to maximize engagement
Debrief after Learning Activities
Debrief after the activity: What – So What – Now What
Asking questions to help participant to reflect and understand deeply the concept
Questioning technique to help participant to focus on the key message
Summary learning points from participants and connection that makes the learning stick.
Practice:
Each group is given a topic, within a time frame need to design a learning activity and demonstrate how to debrief afterward
Enhances understanding of how to debrief after an activity and to link with the session
Handling diffcult people & questions during the training
Activity: Bus Tour – How to encourage participants to join & share
Handle difficult people/ situations
Handle participants objections/ questions
Techniques to control classroom and timeline effectively

DAY 3

PART 6: GROUP PRACTICE

Each group will have maximum 40 minutes (for 4 groups of 3 participants/ group) or 50 minutes (for 2 groups of 4 participants/ group) for their performance and 15 minutes for the feedbacks/ coaching from the trainer and other participants.
Maximum 6 groups and 20 participants for a day
Evaluation forms will be provided to the trainer and all participants to evaluate the performance of each group.

SUMMARY

Key takeaway
Q&A
Assessment & feedback
Action plan
Certificates
Photo taking

Trainer Profile – Pham Vu Xuan Bang