HR for Non HR Managers

This course is aimed at non-HR managers, particularly those who have had little experience of dealing with difficult HR challenges and who may be facing such issues in the future.

Identify contemporary HR practices including: planning, recruitment, appraisals, training and development
Recognise the impact effective HR practices have on a human resource management role

ESTABLISHING OBJECTIVES AND POLICES
• The role/functions of the HR department

DEVELOPING AND EVALUATING AN HR PLAN
• How to plan effectively
• Manpower planning

ANALYSING JOBS
• What is job analysis
• Understanding the difference between a job
description and a job analysis
• Job evaluation process

PREPARING THE JOB DESCRIPTION AND SPECIFICATION
• Understanding and using job descriptions and
job specifications

PREPARING COMPETENCIES AND SKILLS MATRICES
• Staff competencies evaluation
• Knowledge, attitude, skills

RECRUITMENT STRATEGIES
• Common errors in recruitment
• Attracting and selecting the right person

INTERVIEWING CANDIDATES
• Types of interview
• Interviewing preparation
• Conducting an interview

PERFORMANCE APPRAISALS
• Performance appraisal process
• Setting objectives
• Conducting the appraisal
• Barriers in performance appraisal process

REMUNERATION
• Types of remuneration
• Direct and indirect payments
• Income structure
• Important factors for establishing salary scales

TRENDS IN TRAINING AND DEVELOPMENT
• The importance of training and developing the
workforce
• The role of training
• Cooperation and support requirements from
management
• Career development
• Succession planning/staff development

DETERMINING TRAINING NEEDS