LEADERSHIP ROLES AND FUNCTIONS
• Understanding key competencies
• Leadership vs. Management
• How people lead and influence others
• Understanding different styles of leadership
• Your style and its impact on your leadership
• Implementing your ]personal vision
MOTIVATION SKILLS
• To understand people’s motivations at work
• To understand the relevant and proven theories of motivation and how they apply in the workplace
• How to apply good motivational techniques
• To understand why people work
• How to motivate oneself
• To understand how job satisfaction can influence motivation and what can be done to enhance it
DELEGATION SKILLS
• Delegating for results
• Importance of delegation
• The impact of delegation on you and your team
• Identifying the best person for the job
• Quality delegation- following up
COACHING AND MENTORING SKILLS
• Understand why we need coaching, mentoring and training
• The role of the mentor and mentoring programmes
• The coaching process and skills
• To give effective feedback in a way that encourages positive
change
LEARNING TOOLS
– Blanchard situational leadership model
– Adair action centred leadership model
– Tips for leading the team
- SMART objective setting model
- Delivering a coaching session template
- Hertzberg motivational model
- Behavioural style model
- Tips to improve assertiveness
- Priority matrix
- Tips for delegating
