Registration & Welcome
- Icebreaker activity
- Course objectives and agenda overview
Introduction to Coaching & Mentoring
- Definitions & Key Differences
- What is coaching?
- What is mentoring?
- Key distinctions: purpose, structure, duration, relationship dynamics
- The Role of HR & Training in Coaching & Mentoring
- Why it matters for employee development
- Organizational benefits
💡 Activity: Case Study Discussion
💡 Quick Quiz: Identify whether each given scenario requires coaching or mentoring.
When to Use Coaching vs. Mentoring
- Coaching
- When to use it (e.g., performance improvement, skill development, short-term goals)
- Coaching styles (directive vs. non-directive)
- Mentoring
- When to use it (e.g., career guidance, leadership development, long-term growth)
- The mentor-mentee relationship
Open Discussion
- Internal coaching programs vs. external coaching
- Setting up mentorship programs
- Aligning with business goals
- What are the current coaching/mentoring practices at NSRP? How can they be improved?
- Common challenges & how to overcome them
Wrap-Up & Q&A
Course feedback survey