• Promote learner participation and involvement by using effective questioning techniques in a training session

• Evaluate personal training strengths and areas to work on

• Define the factors that promote learning

• Understand the difference between training and presenting information

• Use recognized success measures to assess effective learning

• Define effective feedback

INTRODUCTIONS AND OBJECTIVES
• What is learning
• Adult learners
• What makes an effective trainer
• Identifying learner needs
• Training session and feedback to identify strengths and areas to work on
• Identifying the language, literacy and numeracy needs of participants

IDENTIFYING TRAINING NEEDS
• Matching training needs with competency standards
• Training needs analysis
• Training needs analysis forms
• Developing training objectives
• Training outcomes
• Assessing the participants following the training

WHAT IS EFFECTIVE FEEDBACK

UNDERSTANDING LEARNING – HOW DO ADULTS LEARN
• Training approaches
• Using more than one approach
• Training methods

TRAINING VERSUS PRESENTING
• Planning the introduction of your training session
• Planning the body of your training session
• Planning your conclusion
• Session plans
• Presenting information

TRAINER TECHNIQUES TO PROMOTE LEARNING
• Use of resources
• Demonstrating skills
• Effective questioning
• Dealing with difficult learners

PRACTICE TRAINER TECHNIQUES IN A TRAINING SESSION
• Effective communication
• Facilitating learning
• Providing opportunities for practice
• Encouraging participants and providing feedback
• Revising and modifying the training session

PLANNING AHEAD
• Encouraging learners to assess their own performance
• Evaluating the training session

LEARNING TOOLS

• A.R.T.P learning style model

• Training session evaluation checklist

• Tips for conducting a training need analysis

• Tips for designing a training plan

• INTRO model

• Communication process model

• Questioning and listening techniques