Understand the importance of the human resource to achieving strategic objectives

Gain knowledge which can be applied to the workplace that will allow participants to evaluate the current state of employee morale

Develop employment relations strategies that will enhance the satisfaction and fulfilment of staff at your organisation

Design, coordinate, implement and monitor in-house staff engagement and development programmes

Use effective change management methods that will enhance success when applying new strategies

A review of the need for strategic and operational planning

Developing the tools necessary to analyse staff motivations and their employment intentions

Looking more closely at the design of jobs and the options available to make work more interesting

How compensation and benefits can contribute to the satisfaction of staff

Using training and development opportunities to motivate and develop managers and staff

Applying the concept of constructive conflict that builds knowledge and relationships

Understanding the importance of communication to creating productive workplace environments

Managing change – how best to handle the introduction of a new system to avoid resistance