• Develop job specifications and person specifications to fit current recruitment needs of the business

• Examine selection methods and their effectiveness in helping identify the best candidates

• Develop communications and techniques in order to get the best out of recruitment interviews

• Understand the impact of interviewing and hiring the best applicants

• Learn the laws of interviewing for finding the right people

• Identify and use the tools and techniques for interviewing effectively and finding talent

• Use the right kinds of questions to uncover what they are looking for

• Learn and use a step-by-step process for interviewing that eliminates mistakes

SELECTING THE RIGHT CANDIDATE
• Selection criteria
• Job descriptions and requirements
• Advertising the position
• Analyzing CVs in detail
• Seeking and checking references
• Short listing

INTERVIEW PREPARATION AND FORMAT
• Things you should do before, during, and after the interview
• Developing an interview questionnair
• Developing appropriate questions
• Essential Do’s and Dont’s for interviewing

DIFFERENT TYPES OF INTERVIEW
• Behavioral interviews
• Individual vs. panel interviews
• Structured vs. unstructured interviews
• Situation interviews
• Job related interviews

INTERVIEWING EFFECTIVELY
• Stages of the interview
• Developing interview technique
• Creating the right environment
• Building rapport
• Using different types of questions/gathering information
• Controlling the interview
• Evaluating skills effectively
• Salary negotiation
• Analysing the interviewee
• Identifying factors that could affect the interview

COMMUNICATING EFFECTIVELY DURING INTERVIEWS
• Effective use of vocal and verbal skills
• Non-verbal communication
• Listening for answers