{"id":3645,"date":"2022-12-16T09:03:52","date_gmt":"2022-12-16T09:03:52","guid":{"rendered":"https:\/\/ctsvietnam.vn\/dieu-gi-tao-nen-tap-the-vung-manh\/"},"modified":"2023-01-05T02:24:45","modified_gmt":"2023-01-05T02:24:45","slug":"what-makes-a-perfect-team","status":"publish","type":"post","link":"https:\/\/ctsvietnam.vn\/en\/what-makes-a-perfect-team\/","title":{"rendered":"What Makes A Perfect Team?"},"content":{"rendered":"

In\u00a0 2010, Google decided to work out \u2018how to build the perfect team\u2019 and began a five-year long research project into its own internal teams \u2013 codenamed \u2018Project Aristotle\u2019 \u2013 to identify the key factors that made some teams better than others.<\/p>\n

The conclusion? You might expect it to be the quality of individual team members, or the mix of personality types, skills and backgrounds. But Google\u2019s team of researchers found that the key factor was actually the behavioral standards which govern how the team functions.<\/p>\n

In other words, Google\u2019s researchers \u2013 who should know a thing or two about data analysis \u2013 concluded that, in so far as effective teamwork is concerned,\u00a0the people on a team are far less important than the way those people interact with each other.<\/p>\n

Behavioral standards \u2013 two key elements<\/strong><\/u><\/p>\n

Google\u2019s researchers noted two key behaviors in particular which the best teams seemed to share:<\/span><\/p>\n

1. Equality of conversational turn-taking<\/span><\/strong><\/div>\n

The first was equality of conversational turn-taking \u2013 roughly speaking, the extent to which speaking time is shared throughout the group. When every member of a group gets the chance to speak, researchers found that the team tended to do well. However, when the dialogue was dominated by one person or by a small group of people, the team was consistently less successful.<\/span><\/p>\n

2. Social sensitivity<\/span><\/strong><\/div>\n

The second key factor was \u2018social sensitivity\u2019, which is a way of talking about the ability of group members to empathize with others and understand how they are feeling through tone of voice, facial expressions and other non-verbal cues. Researchers found that people on successful teams seemed to know when other team members were feeling upset or left out, while on less successful teams, members showed less sensitivity towards their colleagues.<\/p>\n

Psychological safety<\/u><\/strong><\/p>\n

Google\u2019s research has become a key reference for many in the HR and L&D worlds, and it chimes well with what psychology researchers call \u2018psychological safety\u2019. As Harvard Business School associate professor,\u00a0Amy Edmondson has put it:
\n\u201cPsychological safety describes individuals\u2019 perceptions about the consequences of interpersonal risks in their work environment.
\nIt consists of taken-for-granted beliefs about how others will respond when one puts oneself on the line, such as by asking a question, seeking feedback, reporting a mistake, or proposing a new idea\u2026 In psychologically safe environments, people believe that if they make a mistake others will not penalize or think less of them for it.”<\/p>\n

The behavioral standards identified by Google \u2013 conversational turn-taking and social sensitivity \u2013 are definitely behaviors that help to create psychological safety. And this is one way to understand why these behavioral standards matter so much: they help people to feel safe with each other and to form bonds, which drive engagement and, ultimately, results.<\/p>\n

How does your team operate?<\/u><\/strong><\/p>\n

So the question for you is how far the teams in which you participate display these two \u2018behavioral standards\u2019 \u2013 and how far you can shift those teams in the direction of \u2018psychological safety\u2019 identified above?<\/p>\n

It can be difficult, and even seem rather trite, to ask employees to be more \u2018socially sensitive\u2019 at work. But as a manager you can take a lead in modeling social sensitivity and setting a good example for your team. You can also call out insensitive behavior and try to encourage team members to see things from different perspectives.<\/p>\n

The other key behavioral standard, equality of conversational turn-taking, is a more straightforward point to enact. It involves embracing an essentially democratic outlook which recognizes that everyone has something to contribute and should be given the chance to do so.<\/p>\n

You can try this at your next meeting: try to spread out \u2018talking time\u2019 within the group, and make sure everyone is given the chance to contribute.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

In 2010, Google decided to work out \u2018how to build the perfect team\u2019 and began a five-year long research project into its own internal teams \u2013 codenamed…<\/p>\n","protected":false},"author":1,"featured_media":2423,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-3645","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":[],"_links":{"self":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3645"}],"collection":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/comments?post=3645"}],"version-history":[{"count":2,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3645\/revisions"}],"predecessor-version":[{"id":3648,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3645\/revisions\/3648"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media\/2423"}],"wp:attachment":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media?parent=3645"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/categories?post=3645"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/tags?post=3645"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}