{"id":3591,"date":"2022-12-16T09:04:11","date_gmt":"2022-12-16T09:04:11","guid":{"rendered":"https:\/\/ctsvietnam.vn\/nghe-thuat-giao-tiep-va-tao-anh-huong\/"},"modified":"2023-01-05T03:32:25","modified_gmt":"2023-01-05T03:32:25","slug":"the-art-of-communication-and-influence","status":"publish","type":"post","link":"https:\/\/ctsvietnam.vn\/en\/the-art-of-communication-and-influence\/","title":{"rendered":"The Art of Communication and Influence"},"content":{"rendered":"<p><span class=\"marker\"><img src=\"https:\/\/ctsvietnam.vn\/wp-content\/uploads\/images\/PC-news\/Aug\/Communication%20and%20influence%20Aug.png\" alt=\"\" \/><\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Powerful communication techniques are vital for anyone who needs to influence other people to achieve results. During this two-day training course you will learn to enhance your natural communication skills and improve your ability to convince and motivate others.<br \/>\n<strong>Designed for:<\/strong><br \/>\nAll staff members of an organization wishing to improve their personal communication and influence.<br \/>\n<strong>Learning Objectives:<\/strong><\/p>\n<ul>\n<li>Increase your sensitivity to the behavior of others<\/li>\n<li>Project yourself with greater confidence<\/li>\n<li>Identify barriers to effective communication<\/li>\n<li>Identify and develop your personal communication style<\/li>\n<li>Influence and persuade at different levels within the organization<\/li>\n<li>Apply influence strategies to gain commitment from others and foster collaboration<\/li>\n<li>Give and receive appropriate feedback<\/li>\n<li>Use effective communication techniques to deal with difficult situations<\/li>\n<\/ul>\n<p><strong>Course Content:<br \/>\n<em>Maximizing platform \/communication skills<\/em><\/strong><\/p>\n<ul>\n<li>Improving verbal skill-use of appropriate language<\/li>\n<li>Vocal skill-understanding the key elements for developing the voice effectively<\/li>\n<li>Visual skill-use of visual aids and improvement in the key areas of body language<\/li>\n<li>Platform skills model<\/li>\n<\/ul>\n<p><em><strong>Using effective questioning skills<\/strong><\/em><\/p>\n<ul>\n<li>Recognizing different types of questions<\/li>\n<li>Techniques for asking and answering questions<\/li>\n<li>Questioning techniques<\/li>\n<\/ul>\n<p><strong><em>Developing active listening techniques to enhance understanding and show empathy<\/em><\/strong><\/p>\n<ul>\n<li>What is active listening<\/li>\n<li>Techniques to improve active listening<\/li>\n<li>Checking and demonstrating understanding<\/li>\n<li>Individual and group demonstration<\/li>\n<li>Active listening technique<\/li>\n<\/ul>\n<p><strong><em>Improving your assertiveness<\/em><\/strong><\/p>\n<ul>\n<li>Understanding different behavioral styles<\/li>\n<li>How to improve your level of assertiveness<\/li>\n<li>Behavioral style model<\/li>\n<li>Techniques to improve assertiveness<\/li>\n<\/ul>\n<p><em><strong>Influencing styles<\/strong><\/em><\/p>\n<ul>\n<li>Understanding different influencing styles<\/li>\n<li>The power of positive behavior and how to replicate it<\/li>\n<\/ul>\n<p><em><strong>Influencing different personalities<\/strong><\/em><\/p>\n<ul>\n<li>Four personality types \u2013 how to identify them through both positive and negative behavior patterns, and how to influence them<\/li>\n<\/ul>\n<p><em><strong>Influencing and persuading at different levels within the organization<\/strong><\/em><\/p>\n<ul>\n<li>Influencing peers and subordinates<\/li>\n<li>Influencing people in authority\/ senior managers<\/li>\n<li>A.S.S.C.R.L model to influence people at different levels<\/li>\n<li>7 tips to be more persuasive<\/li>\n<li>Tactics for influencing your boss and peers<\/li>\n<\/ul>\n<p><em><strong>Establishing and maintaining trust<\/strong><\/em><\/p>\n<ul>\n<li>Creating trust-based relationships<\/li>\n<li>Maintaining ethics and integrity<\/li>\n<\/ul>\n<p><strong><em>Developing rapport<\/em><\/strong><\/p>\n<ul>\n<li>Establishing immediate rapport<\/li>\n<li>Applying techniques for building rapport<\/li>\n<\/ul>\n<p><em><strong>Giving and receiving feedback<\/strong><\/em><\/p>\n<ul>\n<li>Use feedback to transform performance<\/li>\n<li>Exploring the steps of giving both positive and negative feedback<\/li>\n<li>The principles of giving constructive feedback<\/li>\n<\/ul>\n<p><em><strong>Overcoming conflict and learning to deal with problem situations<\/strong><\/em><\/p>\n<ul>\n<li>Types of conflict<\/li>\n<li>Conflict resolution styles<\/li>\n<li>6 steps to handling conflict situations model<\/li>\n<li>Communicating effective when dealing with a conflict<\/li>\n<li>Influencing other people during a conflict situation<\/li>\n<\/ul>\n<p><strong>Duration<\/strong>: 06 &amp; 07 August 2020<br \/>\n<strong>Location<\/strong>: 3-star Hotel<br \/>\n<strong>Language<\/strong>: Vietnamese<br \/>\n<strong>Trainer<\/strong>: TBC<br \/>\n<strong>Fee<\/strong>: 4,900,000 per participant\u00a0(Include all the fees: material, trainer fee, lunch, venue. no extra fee)<br \/>\nClick\u00a0<a href=\"https:\/\/ctsvietnam.vn\/en\/contact\/\">HERE<\/a>\u00a0to register or fill in the following form<\/p>\n","protected":false},"excerpt":{"rendered":"<p>  Powerful communication techniques are vital for anyone who needs to influence other people to achieve results. During this two-day training course you&#8230;<\/p>\n","protected":false},"author":1,"featured_media":2814,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-3591","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":[],"_links":{"self":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3591"}],"collection":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/comments?post=3591"}],"version-history":[{"count":2,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3591\/revisions"}],"predecessor-version":[{"id":3593,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3591\/revisions\/3593"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media\/2814"}],"wp:attachment":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media?parent=3591"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/categories?post=3591"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/tags?post=3591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}