![\"\"](\"https:\/\/ctsvietnam.vn\/wp-content\/uploads\/images\/PC-news\/Apr\/Signature%20customer%20service-07.jpg\")
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Promotional program for all Public course in April and May:\u00a020% discount on the course fee<\/em><\/strong>.<\/em> Designed for:<\/strong><\/p>\n Professionals and executives who are involved in creating positive service touchpoints and experiences for their customers.<\/p>\n Learning Objectives:<\/strong><\/p>\n Course Content:<\/strong> Behave professionally through communication skills<\/em><\/p>\n Identify ‘best practice’ in managing different customer situations<\/em><\/p>\n Build long-term customer relationship<\/em><\/p>\n Resolve the complaint<\/em><\/p>\n Location<\/strong>: Harmony Saigon Hotel ——————————————— Customers are the lifeblood of the organization and the reason for the existence of any department in the organization. A customer-oriented organization…<\/p>\n","protected":false},"author":1,"featured_media":2803,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"rank_math_lock_modified_date":false,"footnotes":""},"categories":[38],"tags":[],"class_list":["post-3557","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events"],"acf":[],"_links":{"self":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/comments?post=3557"}],"version-history":[{"count":3,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3557\/revisions"}],"predecessor-version":[{"id":3704,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/posts\/3557\/revisions\/3704"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media\/2803"}],"wp:attachment":[{"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/media?parent=3557"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/categories?post=3557"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/ctsvietnam.vn\/en\/wp-json\/wp\/v2\/tags?post=3557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nCustomers are the lifeblood of the organization and the reason for the existence of any department in the organization. A customer-oriented organization places the customer at the core in all areas of its business \u2013 vision, values, goals, strategies, touchpoints, processes, operations, support, etc. In today\u2019s dynamic business environment where customer loyalty is declining, it is imperative that you find a way to your customers’ hearts to retain them and to win over new customers.<\/p>\n\n
\nThe importance of customer services<\/em><\/p>\n\n
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\nLanguage<\/strong>: Vietnamese
\nTrainer<\/strong>: Mr Nguyen Huu Thanh with more than 20 years of experiences in training and consulting the quality at Vietjet, Global Manpower, Vietnam Airlines, etc.
\nOriginal Fee:\u00a0<\/strong>3,900,000 vnd per participant. Price after 20% discount:\u00a03,120,000 vnd\u00a0<\/strong>per participant.<\/strong>
\nClick\u00a0HERE<\/a>\u00a0to register<\/p>\n
\nCTS offers a wide range of training courses at premium conference venues in Ho Chi Minh City. Insights from the course facilitator, as well as delegates from a wide range of companies and industries, make our public training courses a rich learning and networking experience.
\nIf you prefer to check the courses schedule, please visit this\u00a0link<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"