Effective supervisors/managers/managers play a critical role in any business and have a positive impact on staff performance. This course will help supervisors/managers gain the necessary skills to be truly effective and make the successful transition from team player to team leader/manager.
Designed for:
Supervisors or line managers who are looking to develop the key principles of modern supervision practice.
Learning Objectives:
- Identify supervisor/manager’s role and function
- Improve your ability to communicate within the team
- Motivate employees to increase productivity
- Delegate work to individuals and teams
- Provide effective coaching to your team
Course Content:
- The role of the supervisor/manager
- Functions of a supervisor/manager
- Conceptual Skills/ People Skills/Job Related Skills
- Understand leadership styles
- Your style and its impact on your leadership
- Implementing your personal vision
- Managing and communicating effectively with the people in your team
- Improving verbal skill-use of appropriate language
- Vocal skill-understanding the key elements for developing the voice effectively
- Visual skill-use of visual aids and improvement in the key areas of body language
- Adopting an assertive behavioral style
- Understanding different behavioural styles
- How to improve your level of assertiveness
- Techniques to improve active listening
- Checking and demonstrating understanding
- Motivation Skills
- To understand people’s motivations at work
- To understand the relevant and proven theories of motivation and how they apply in the workplace
- How to apply good motivational techniques
- To understand how job satisfaction can influence motivation and what can be done to enhance it
- How to motivate oneself
- Delegation Skills
- Delegating for results
- Importance of delegation
- The impact of delegation on you and your team
- Identifying the best person for the job
- Quality delegation – following up
- Coaching and Mentoring Skills
- Understand why we need coaching, mentoring and training
- The role of the mentor and mentoring programmes
- The coaching process and skills
- To develop a coaching and mentoring style which meets individual and business needs
- To give effective feedback in a way that encourages positive change
Date: 10 & 11 May 2023
Location: 3 to 4-star hotel
Language: Vietnamese
Trainer: TBC
Fee: 5,900,000 per participant (Include all the fees: material, trainer fee, lunch, venue. no extra fee)
Please contact us 028 6285 6440 to register or fill out the form here