STEP 1: DEFINITION
Organizational training and development objectives are identified through a collaborative approach between CTS and the organization. From this information, training outcomes are established. CTS works with the organization to conduct a training needs assessment, that identifies an existing skills base and highlights areas for development.
STEP 2: DESIGN
CTS works with the organization to design a customized training program that meets training and organizational needs. CTS develops case studies and activities which are designed to meet the specific needs of the participant and client.
STEP 3: DELIVERY
Our trainers will deliver an interactive day that is on target with your business goals and objectives. Depending on the delivery style identified as the best choice for your group, your training program is maximized for retention by including both traditional and experiential learning models. Incorporating small and large group activities, case studies, role-plays and interactive exercises presented by one of our skilled and dynamic trainers, you can count on a program that educates and inspires your participants while meeting your important business goals.
STEP 4: EVALUATION
CTS conducts an evaluation of all customized training programs that provide the organization with valuable objective feedback on the effectiveness of a program. This occurs during the delivery of the programs, as well as in the workplace after the training has been completed, to evaluate and identify change at a behavioral level.